In these difficult economic times it is easy to think that your bar, café or restaurant doesn’t need expert advice. Are you taking your market share and maximising your profits? It is often difficult to visualise how a guest experiences the services you offer and this is why having an ‘Industry Insider’ look at your business is very beneficial. We offer an impartial professional approach, your business is important to us and we want our consultancy service to bring benefit to you, your staff, your guests and your business. We believe that good habits run good bars, cafes and restaurants and there are occasions where you’re just too close to recognise that some of the habits you’ve developed are no longer working for you.
– Begin with a consultation to help us get a thorough understanding of your vision, aims and objectives for your Bar, Cafe or Restaurant.
– Work with you to establish areas where your business is not quite reaching its potential.
– Conduct a ‘mystery guest’ visit and report on the great things and identify areas for improvement – often it’s the ‘little’ things that can make the most difference to your Bar, Cafe or Restaurants experience.
– A detailed Action Plan to Success is produced for your business and presented to the business owner, directors or shareholders.