When you’re in the hospitality industry, it can be easy to think ‘Do I need a hospitality consultant?’. It can be difficult to try and visualise how a guest will experiences the services that you offer and this is why it’s so important to have an ‘Industry Insider’ look at your business. We offer an impartial and professional approach. Your business is important to us and we want our freelance hospitality consultancy service to bring a massive benefit to your business and everything which comes with it. We believe that forming good habits are key to running good bars, cafes and restaurants and it’s often the case that you’re simply too close to recognise that some of the habits you’ve developed are no longer working for your hospitality business.
– Begin with a consultation to help us get a true understanding of your vision, aims and objectives for your hospitality business.
– Work with you to find the areas where your hospitality business is not maximising it’s potential.
– Organise a ‘mystery guest’ visit and report on the good things and identify the areas to work on – often it’s the small things that can make the most difference to your hospitality experience.
– A detailed and thorough Plan to Success is produced for your business and presented to the business owner, directors and/or shareholders.