When you’re in the hotel industry, it can be easy to think ‘Do I need a hotel consultant?’. It can be difficult to try and visualise how a guest will experience a visit to your hotel and this is why it’s essential to have an ‘Industry Insider’ look at your hotel. We offer an impartial and professional approach. Your hotel and therefore your business is important to us and we want our hotel consultant service to bring a massive benefit to your business and every aspect of it. We believe that forming good habits are key to running successful hotels and it’s often the case that you’re simply too close to your hotel to recognise that some of the habits you’ve fallen into are no longer working for your hotel.
– Begin with an initial consultation to help us get an understanding of your vision and aims for your hotel.
– Work with you to find the areas where your hotel is not maximising it’s potential.
– Arrange a ‘mystery guest’ visit and report on the positive things and identify the areas to improve upon – it’s usually the minor things that can make the most difference to your hotel experience.
– A comprehensive Plan to Success is produced for your hotel and presented to the business owner, directors and the shareholders.